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Aroma Joy understands the importance of your privacy. Therefore, when we deal with any personal information or details about you, we always abide by the National Privacy Principles as stated in the Federal Privacy Act Amendment of 2018.
Personal Information is defined as any information or opinion about you. This can range from general information, such as your address, email and phone number, to more detailed and sensitive information, such as your bank account details. Aroma Joy does not generally collect, nor have any use for, information about your religious beliefs, sexual orientation, medical conditions, or ethnicity.
Who Collects Your Personal Information
Your personal information will only be collected by an authorised representative of Aroma Joy. Such representatives are generally employees of the company, who have been specifically trained to collect and deal appropriately with the sensitive nature of the information we require. Under no circumstances will your personal information ever be disclosed, sold or passed on to a third party, unless specifically and explicitly authorised by you.
How Your Information Will Be Collected
Aroma Joy will only collect the information when customers of Aroma Joy enter such information through the website or other official Aroma Joy site. This information will be collected from you directly when you express an interest in becoming a client / customer of the company. Such information will be collected in a variety of ways:
· Through registering your contact information and any other personal details online, via Aroma Joy at aromajoy.com.au;
· When you complete an electronic, online form through the Aroma Joy website at the abovementioned website address;
· When you complete a hard copy, printed form obtained either directly from the company from a sales representative, or through the Aroma Joy website at the abovementioned website address;
· When you contact the company directly by phone or in person;
· When you sign up at an Aroma Joy market stall, or Aroma Joy In-Home Spa Presentation.
Storage of Personal Information
Aroma Joy takes the utmost care to store your personal information so as to protect such information from unauthorised access. Your personal information will be stored in a combination of secure computer storage, paper based secure files and other secure recording devices. Aroma Joy makes every effort to ensure your personal information is not lost, misused, stolen, disclosed or abused by anyone.
Using Your Personal Information
Aroma Joy will only use the personal information you have provided in the following situations:
· To advise customers of up-coming exclusive and non-exclusive offers and events
· To provide customers with any information that they have requested
· To assist customers in any way in which they request assistance
Disclosure of Your Personal Information
Aroma Joy will not disclose your personal information in any form, for any reason whatsoever. Your personal details and email address will never be sold, traded, given away, disclosed to other users unless requested or allowed by you, or generally disclosed for any reason whatsoever.
Aroma Joy makes all reasonable effort to ensure that any personal information that we collect, use and disclose is correct. However, should any of the personal details and information we collect change in any way, you should advise Aroma Joy so we can update our records in order to continue to be of service to you.
Gaining Access to Personal Information
Should you wish to access the personal information Aroma Joy has collected from you, for any reason whatsoever, following a written request, we shall act in accordance with the Federal Privacy Act and provide you with a copy of all relevant personal information we hold about you. Should you wish to be forgotten, we will remove any collected information at your request.
We will make no attempt to identify anonymous users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s log files.
Advice about the internet and personal information can be found on the Australian Government Privacy Commissioner’s website: www.privacy.gov.au.
Should you wish to access or remove your personal information, please speak to:
Phone: +61 473 990 078 Between 9:00am and 5:00pm Monday to Friday (excluding South Australian Public Holidays)